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Telstra Prepaid - Prepaid Starter Kits


Which ever way you get started with Telstra Pre-Paid - a Starter Kit or Handset - you’ll soon have access to the benefits of Telstra’s mobile service.


If you've already got a phone, purchase a Starter Kit and you'll be talking with your friends and family in no time.

Your new Telstra Pre-Paid mobile service means you can now talk to who you want, when you want, thanks to great value call rates and our fantastic network coverage.


Telstra Pre-Paid Mobile Starter Kit Returns Process - Corporate Stores Only

For procedure of

Contact Details For Consumers

Telstra Bigpond
Problems registering certificate number
Phone 131 282

Telstra Pre-Paid Home
Call 1800 065 908 (option 2)

Telstra Pre-Paid Mobile Recharge
Customers call 1800 650 198 and recharge amount is transferred to mobile phone

Telstra Phone Card
Customers should call Customer Service on 1800 676 638 to organise an exchange.

Telstra PhoneAway & Say G'Day
Customers should call Customer Service on 1800 616 606

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